Crisis and Help Lines
This database is strictly a research guide. The English Montreal School Board is not in a position to recommend or endorse any resources that are non- EMSB entities. We strongly suggest that readers research these resources to determine if they are appropriate for the care of their child and meet their specific needs.
9-1-1 Emergency Service
If you fear for your safety or the safety of a family member or friend or to obtain immediate assistance, dial 9-1-1.
Address: 5170 Van Horne, Montreal, Quebec H3W 1J6
Tel: 9-1-1
9-8-8: Suicide Crisis Helpline
24/7 for calls and texts, Languages: English and French.
Visit Crises Services Canada National network of existing distress, crisis and suicide prevention line services.
Tel: 9-8-8
Visit Crises Services Canada
Website: https://988.ca/
8-1-1 Info-Social
Info‑Social 811 is a free and confidential telephone consultation service.
Call 811 to reach a psychosocial worker quickly if you have a psychosocial problem. Available 24 hours a day, 365 days a year. Anyone who lives in Québec can call Info‑Social 811 for themselves or for a family member or friend. A person who lives in Québec cannot call Info‑Social 811 if they are outside of Québec.
To get help or information regarding your mental health or the mental health of a family member or friend, dial 811.
Tel: 8-1-1
Website: https://www.lignedecoute.ca/centres-decoute-telephonique-par-region/
2-1-1 Grand Montreal
211 Grand Montreal is an information and referral service that refers citizens towards community organizations, public and parapublic services and programs near them.
Free helpline and web service connecting you to community and social services in Greater Montreal, in over 200 languages
Tel: 2-1-1
Website: https://www.211qc.ca/en/
Aide aux Trans du Québec
Listening support, information, and referral helpline.
This helpline is for transgender people, people questioning their gender and their loved ones.
Address: 2075 Plessis Street, Suite 307, Ville-Marie, Montréal, QC, H2L 2Y4
Tel: 1-855-909-9038 ext 1
Website: https://atq1980.org/en/
Bullying Canada
Provides support to people up to the age of 18 and their parents. They can also receive tips on bullying intervention and guidance on how to approach the student’s school or school board if the problem persists.
Tel: 1-877-352-4497
Website: https://www.bullyingcanada.ca/
Centre d’écoute et de référence Halte Ami
Services include anonymous and confidential listening in person or by phone. Psychosocial support and integration, information and referral.
Address: 1265 Berri Street, 4th floor, Suite 400, Ville-Marie, Montréal, QC, H2L 4X4
Tel: 438-796-8701
Website: https://halte-ami.ca/
Centre Interligne Inc. / Interline Center Inc.
Interligne is a front-line organization that contributes, through its listening, intervention and awareness services, to the well-being of people affected by sexual diversity and gender plurality.
Tel: 514-866-0103
Website: https://interligne.co/
Écoute Entraide
Tel: 514-278-2130
Toll-free in Québec: 1-855 EN LIGNE (365-4463)
Website: https://www.ecoute-entraide.org/
Kids Help Phone
The service is available 24/7 and is for children, teens, and young adults. You can get in touch about topics such as bullying and abuse, friends and family, emotional well-being and any other topic that is troubling you
Address: 5170 Van Horne, Montreal, Quebec H3W 1J6
Tel: 1-800-668-6868
Text: 686868
Website: https://kidshelpphone.ca/
Ligne Parent
This free and confidential service is available day and night to all parents of children aged between 0 and 20 years. The service is provided by professionals.
Tel: 1-800-361-5085
Multi-Écoute
Services in several languages while respecting the participant's culture and, wherever possible, in the client's original language. In this sense, The Multi-Audition Center pays particular attention to immigrants.
Tel: 514-737-3604
Website: https://www.multiecoute.org/
Suicide Prevention Centre of Montreal
Confidential 24-hour telephone counselling and follow-up for people at a high risk for suicide. Information sessions and counselling for suicidal people's family and people who are bereaved by suicide.
Tel: 1-866-277-3553
Text: 535353
Website: https://cpsmontreal.ca/en/
Tel-Aide Montréal
Tel-Aide Montréal’s philosophy is based on commitment, a supportive team spirit, loyalty, respect and inclusion. They subscribe to the belief of the school of humanistic psychology that the person best qualified to find solutions to their problems is the person themselves. The values we advocate are intended to ensure that users of our service can express themselves with confidence, regardless of the listener who answers.
Tel: 514-935-1101
Website: https://telaidemontreal.org/en/
Tel-Jeunes
Listening and psychosocial intervention by phone, chat, email and text message for youth 20 years and under. Online exchange forum by and for youth. Chat with young counselling students that are supervised by a professional team.
Tel: 1-800-263-2266
Email: info@teljeunes.com
Website: https://www.teljeunes.com/404
The Hope for Wellness Helpline
Available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week.
Tel: 1-855-242-3310
Website: https://www.hopeforwellness.ca/
Aire Ouverte: Services for youth aged 12 to 25
A place managed in collaboration with local organizations, where young people aged 12 to 25 can benefit from different services relating to the following areas:
- Health (e.g.: sexuality, pregnancy, screening tests);
- Well-being (e.g.: conflicts, violence, difficult relationships, drugs, alcohol, addictive games, etc.);
- Emotions and mental health (e.g., anger, sadness, concerns about the future, anxiety, depression, difficult situations).
Professionals, including a nurse or social worker, are on site and can answer your questions or help you find services that meet your needs.
Locations:
Ahuntsic
2169 Rue Sauriol East, Montreal (Quebec) H2B 1G1
Tel: 514-858-2446
Brossard
5811 Bl. Taschereau, #30, in the same building as the CLSC Samuel-de-Champlain
Brossard (Québec) J4Z 1A5
Tel: 450-445-4474
Berri-UQAM (downtown)
1705 rue de la Visitation (temporary address), Montreal (Quebec) H2L 3C3
Tel: 438-832-2270
Bordeaux-Cariterville
12120, rue Grenet, Montreal (Quebec) H3J 2P4
Côte-des-Neiges—Notre-Dame-de-Grâce
5245 Côte-des-Neiges Road
Côte-des-Neiges—Notre-Dame-de-Grâce, Montréal, QC, H3T 1Y1
Website: https://www.ciussscentreouest.ca/programmes-et-services/aire-ouverte/
Tel: 514-734-9950
Huntingdon
2, rue Henderson, unit 1, Huntingdon (Québec) J0S 1H0
Kirkland
2820 Boul. Saint-Charles, Kirkland (Quebec) H9H 3B6
Tel: 438-864-4385
Lachine
735 Notre Dame, Montreal (Quebec) H8S 2B5
Tel: 438-864-4385
LaSalle
7580 rue Centrale, 2nd floor, Montreal (Quebec) H8P 1K4
Tel: 438-864-4385
Laval
308, boul. Cartier O, Door 4, Laval (Quebec) H7N 2J2
Tel: 450-978-8333
Montreal-North-Saint-Vital
11117, boulevard Saint-Vital, Montreal (Quebec) H1H 4T7
Pointe-Claire / Brunswick
230, boulevard Brunswick, satellite site YMCA Pointe Claire
Pointe-Claire (Québec) H9R 5N5
Pointe-Claire / Hymus
52, Hymus, #102, Pointe-Claire (Quebec) H9R 1C9
Tel: 438-864-4385
Pointe-Aux-Trembles (main)
12125, rue Notre-Dame Est, Montreal (Quebec) H1B 2Y9
Saint-Jean-sur-Richelieu
185, rue Champlain, Saint-Jean-sur-Richelieu (Quebec) J3B 6V5
Saint-Laurent
404, Boulevard Décarie, (Saint-Laurent), Montreal (Quebec) H4L 5E6
Tel: 514-858-2446
St-Jérôme / Mirabel
13936, boulevard du Curé-Labelle, Mirabel (Québec) J7J 1L3
St-Jérôme
420, rue du Marché, Saint-Jérôme (Quebec) J7Z 2B2
Verdun
3181, rue Saint-Jacques, Montreal (Quebec) H4C 1G7
Website: https://www.ciussscentreouest.ca/programmes-et-services/aire-ouverte/
Tel: 438-832-2270
Centre L’Autre Maison Inc.
Anyone experiencing a crisis situation can request services aimed at meeting the needs of adults and their loved ones experiencing one-off or recurring crisis situations which affect their well-being and generate distress.
Tel: 514-768-722
Email: info@centreautremaiison.ca
Website: https://centreautremaison.com/les-services/
Hôpital en santé mentale Albert-Prévost
Consultation and mental health care. Psychiatric emergency, child psychiatry: 0-5 years, 6-12 years and teenagers.
Adress: 6555, Gouin Boulevard West, Ahuntsic-Cartierville, Montréal, QC, H4K 1B3
Tel: 514-338-3227
Website: https://www.ciusssnordmtl.ca/installations/hopitaux/hopital-en-sante-mentale-albert-prevost/
Montreal Children’s Hospital
Le SPOT Montréal: outpatient mental health centre for adolescents 12 to 18 years old in suicidal crisis (12 weeks of intensive therapy).
Address: 1001 Décarie Boulevard, Côte-des-Neiges—Notre-Dame-de-Grâce, Montréal, QC, H4A 3J1
Tel: 514-412-4400
Website: https://www.thechildren.com/
Rivière-des-Prairies Hospital
University psychiatric hospital providing specialized services in child psychiatry and autism spectrum disorders.
Address: 7070 Perras Boulevard, Rivière-des-Prairies—Pointe-aux-Trembles, Montréal, QC, H1E 1A4
Website: https://www.ciusssnordmtl.ca/installations/hopitaux/hopital-en-sante-mentale-riviere-des-prairies/
West Island Crisis Centre
Responding to the needs of adults in a state of situational crisis, emotional distress or adjustment crisis, whether suicidal or not, as well as their loved ones.
Address: 70 Rue du Buisson, Pierrefonds - Roxboro, QC H8Y 2Z6
Email: intervenant@centredecriseoi.com
Tel: 514-684-6160
